Steeltrace is a SaaS platform that automates the entire MTC process from mill to end product providing a central quality data-hub, to which all parties can contribute.
The protection of personal data is very important to SteelTrace.
SteelTrace respects your privacy and ensures that your personal information is always treated confidentially and in accordance with currently applicable laws and regulations.
Personal data are data that relate to an identified or identifiable natural person. An identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more elements characteristic of his or her physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.
The General Data Protection Regulation (GDPR) does not apply to deceased persons, because according to the law these are no longer natural persons. When the data of a deceased person says something about another person (more specifically the next of kin), it may be personal data. Then they do not concern the deceased, but the other, living person.
The GDPR makes a distinction between ‘ordinary’ personal data and special categories of personal data. Special categories of personal data are data that are particularly sensitive by their nature. Specifically, it concerns: data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, genetic data, biometric data for the purpose of uniquely identifying a person, data on health and data relating to a person’s sexual behavior or sexual orientation. The processing of these special categories of personal data is prohibited, unless a specific exception applies or the data subject has given his or her explicit consent to the processing.
In addition to the special categories of personal data, personal data of a criminal nature are also so sensitive that there is a special regulation for this.
A national identification number is a unique number established by law. In the Netherlands, the best-known national identification number is the social security number (BSN). This may only be used for purposes prescribed by law.
This Privacy Statement applies to all persons for whom SteelTrace processes personal data:
SteelTrace takes appropriate technical and organizational measures to protect your personal data against loss, misuse, alteration or against any form of unlawful processing. Despite SteelTrace’s best efforts, however, security cannot be absolutely guaranteed against all threats. If you would like more information about the security of your personal data, we ask you to contact us.
SteelTrace does not share personal data with third parties, except as necessary for our legitimate professional and business needs, to carry out your requests, and/or as required or permitted by law or professional standards (such as: Third Party inspection bodies).
SteelTrace does not share personal data with third parties for commercial purposes and does not transfer personal data to countries outside the European Economic Area (EEA).
For the processing of your personal data, it may sometimes be necessary to engage other service providers (processors). SteelTrace requires the processor to undertake to process the data exclusively on behalf of SteelTrace, with due observance of SteelTrace’s instructions and to take appropriate security measures to keep the personal data strictly confidential, in accordance with the applicable laws and regulations. SteelTrace will conclude a processing agreement with these processors that meets the requirements of the GDPR.
SteelTrace uses hCaptcha to provide security on our various on-site forms (e.g. the Contact Form and the Newsletter Sign Up Form). hCaptcha collects some information from your device (e.g. browser version, IP address) to protect against spam and bots whilst remaining GDPR-compliant. Please see the hCaptcha Privacy Policy for more details.
If you opt-in to analytical/performance cookies, we may use Hotjar to help analyse the experience of users on our website, and improve the overall user experience on the site. To do this, Hotjar monitors keyboard and mouse movement and sends this to the Hotjar servers, which SteelTrace later reviews to monitor any issues visitors may be having. NOTE: any data entered into forms is excluded. Please see the Hotjar Privacy Policy for more details.
There is no specific retention period for personal data on the basis of the GDPR, but it is not the intention to keep this data longer than necessary. SteelTrace does not store your personal data longer than is necessary to achieve the purposes stated in this Privacy Statement. When we no longer need your information, we will take all reasonable steps to remove it from our systems.
SteelTrace will respect your rights under applicable law and you can make various requests to us regarding your personal data. According to applicable law:
Cookies will be placed on your computer or internet-enabled device when you visit our website. We use two key types of cookie: required/functional and analytical/performance cookies. We do not use marketing cookies.
Analytical/performance cookies are only loaded if you consent to their use (see Cookie Consent below).
These cookies allow us to record your privacy choices, log when you have dismissed our automated newsletter popup, and help ensure security on our various on-site forms
These are required to allow the site to function, and may be loaded on the site automatically.
| Cookie Name | Description |
|---|---|
| tracking_consent | Used to record the decision made by the user to allow all cookies, or only allow functional cookies. |
| newsletter_hidden | Set after the user has dismissed the automated ‘sign up for our newsletter’ pop up, to prevent it automatically reappearing. |
In addition, we use hCaptcha to provide security on our various on-site forms (e.g. the Contact Form and the Newsletter Sign Up Form). Whilst hCaptcha may not directly store cookies on your browser, it does collect some information to protect against spam and bots whilst remaining GDPR-compliant. Please see the hCaptcha Privacy Policy for more details.
These cookies allow us to analyse the usage of our site, so that we can review and improve on the user experience of the site. They also allow us to engage with potential customers who submit forms on this site in a proactive and relevant fashion.
NOTE: Unless you consent to allow all cookies, none of the cookies below are set, and the associated code is not loaded.
We host our own instance of Mautic to help us engage with our customers. We use it to monitor how our marketing campaigns work for potential customers, by tracking which form(s) you submit (e.g. to get our blockchain guide), and seeing which follow-up emails that we send you result in you clicking to visit our site again. This helps us fine-tune our communications with potential customers.
We do not share any of the collected information with third parties.
We use the following cookies in our Mautic installation:
| Cookie Name | Description |
|---|---|
| mautic_device_id | Used by Mautic to track the Contact for either the tracking pixel or if the same key is not found in the browser’s local storage for the monitored site. |
| mtc_id | Stores the Mautic ID of the tracked Contact. It was used for tracking prior to Mautic 2.13 but is no longer used and kept for BC reads. |
| mautic_referer_id | Stores a reference to the last tracked page for the Contact and used by Mautic to determine when a Contact exits a page they visited. |
| mtc_sid | Deprecated cookie that is the same as mautic_device_id. It is no longer actively used by Mautic but kept for BC reads. |
For more details, please read the Mautic Contact Tracking page.
We host our own instance of Matomo analytics as a privacy-focussed alternative to Google Analytics. We use it to track which pages you visit, so that we can better understand which pages on our site are the most popular, and to optimise the content of our site to ensure you can get access to the information you need, quickly and easily. We also use it to analyse where in the world our visits are coming from, and where our visitors found our site.
We do not share any of the collected information with third parties.
We use the following cookies in our Matomo installation:
| Cookie Name | Description |
|---|---|
| _pk_id* | Stores a few details about the user such as the unique visitor ID. |
| _pk_ref* | Used to store the attribution information, the referrer initially used to visit the website. |
| _pk_cvar* | Short lived cookie (expires after 30 minutes) used to temporarily store data for the visit. |
| _pk_ses* | Short lived cookie (expires after 30 minutes) used to temporarily store data for the visit. |
* The cookies start with this text, and will have a unique ending, e.g. _pk_ref.1.1234
For more details, please read the Matomo Cookie Details FAQ.
We do not use marketing cookies.
Analytical/performance cookies are only loaded if you agree via our ‘Cookie Consent’ dialogue, which displays when you first visit the site.
You may change your decision at any time via the ‘Change Cookie Consent’ link in the page footer. Revoking consent will delete the analytical/performance cookies listed above.
For more information about this you can visit the website Rijksoverheid.nl.
We would like to point out the right to file a complaint with the Dutch Data Protection Authority (de Autoriteit Persoonsgegevens). However, we would appreciate it if you first send your complaint to SteelTrace via the contact form. Also, if you have any questions about how we process your personal data or if you wish to exercise any of your rights, you can contact us via the contact form.
From time to time, SteelTrace may update or change this Privacy Statement. Therefore, please regularly consult this Privacy Statement.
This Privacy Statement was updated on November 28th 2022
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